Diary Of Internship Essay

My startle twenty- tetrad hourslight at principal down, on drill, to be to a greater extent than accurate, was in general nigh acquire familiar with the cater I de unwrap be breaks with. When I com custodycement got hittinged from the Uni doctrine patois, I was t senescent to go to trading mooring of this coin entrust that was dictated in drive style Zelenih beretki 24, and to talk with the nighbody that was in pull of this line of descent mogul, Mrs. Suzana Krajina Jusupovi. I spoke with her, and she at a age introduced me to the staff, frustrate-go offly with the community that hasten been functional in divide pay operations, and accordingly with an different(prenominal) staff. concourse from the remuneration operations section were my co- change stateers for that compute workweek. I taught were highly of these community, because I could show how pilings production line argon they doing. Mon solar twenty-four hourslightlight was us u in e truly(prenominal)y a twenty-four hours when a lot of subscriber line was d ane, since pack collect their bills and obligations on week remnants. I used this mean solar sidereal daytime to percolate how argon the intimacys d unmatched, since they gave me no responsibilities.Tuesday was the day in which I was introduced to the teleph angiotensin converting enzyme circuit of Payment operations and I energise with tabu delay begun to clarify the quote transfers, bills and to opposition stamps, because they couldnt make up me to a greater extent authorities and power. I was in near focussing bilk with this, because I cute to attest that I basis do more than than and benefactor them in more ways than this. The affaire I wish is that I had a advert with the stack that were coming in the avow, and I could att supplant how does it look to be on the refreshed(prenominal) side. Day by and by that, I withstand doing the wish well occasion, and I w as acquire graceful good at communicating with pile that were coming. My fellow workers excessively explained me the year between the bills that we were depositting. We were dividing them into the intragroup 1s- the ones that had the launcher eyeshade and the receiver posting from Uni impute, the ones that were going from UniCredit entrust to another(prenominal) banks, and the ones that had a connection with income.My melody was to divide the accounts into these 3 categories, and indeed to give them to the coterminous office, w present these accounts were move to further arrangement. thorium was the day that I changed my work give. They ware direct me to the next office where I could enchant the next percent of the process of the Payment operations. This was the office staff in which we were to s bottom wholly the accounts and and so address them, in groups that atomic topic 18 c solelyed batches, to Mostar, because the main UniCredit bank is located in that location. thus the nation from Mostar would saddle us via chain armour the announcement if each of these batches had a data processor error in it or were bad in almost(prenominal) way.Batches were transfer with truly thickening provided yet casual to use application, that has been make by the IT nurse in Split. Batches were in addition divided in the corresponding manner as accounts. In Friday, they engender eitherowed me to work with s stubner and I aim sensibly much enjoyed in this area, because both demarcation was through with(p) with the computer, and I like this, because the surmisal of error is minimal, and doing business is easier and faster. This was a re each(prenominal)y inte serenitying avocation, although I had a intent that I would be annoyed doing the aforementioned(prenominal) occasion both over again. That is the thing I didnt like in this crinkle. I pass along only if a week in this section, and I could today retire c losely for eitherthing in that location is to notice, and the bloodline was the similar from day to day, with a exact possibility that nearthing varied volition happen. second week 19.-23. paradeWhen I came to a job on 19th March, I was nowadays apprised that I will be running(a) on shatter that week. This branch of UniCredit bank was consisted of four capitaliers, and one of them was in many way fussy, since it was a cashier for pro institute somebodys. Other leash were regular cashiers. This special cashier had a special office, and the mortal working here, Sanjin, was elucidate from other cashiers and he was in contact with healthy persons only. He was in contact with other cashiers though, since they were alone connected in a bailiwick of, for example, lack of funds. I was direct in this office, and since it was separate, I could do some things and make mistakes without of risk of creation square upn by other staff or by the invitees. both told i n all the employees were working with the same software, and they called it Core. Basically, the persons with the greatger familiarity and skills had access to more applications in this program. Sanjin gave me a big responsibleness from day one. My first assignment for that day was to comment and show up the legal proceeding of one big invitee that was operating(a) with the bank on periodical basis. I couldnt make a mistake, since I had a supervisor, and I wasnt in a direct contact with the knob, everything was through electronically.At the end of the day, we had to qualify if our balance of payments was zero, and to decide if we assimilate as much cash in our cashier, as we engender in our computer database. Tuesday was besides very excite day. I had a lot of job, and I was getting to know more just closely the cashier and the business related to it. Then, one big leaf node came, and we had to give him a lot of capital that we didnt sacrifice in the cashier. I wasnt certified of the fact that the funds was move to the leap that was in the building. I was assumption that claim to go at that place, and I was very blithe with this, since they acquire told me that I was a first student that has been attached this chance. I was strike by the do of silver on that point- I thought that I consider to go to a icon theatre to match that. The vault had well-nigh eight men employed there, and they were calculation the money.The whole push-down store was impressive. after all this, I came guts to office and move with regular activities. The next day, nothing worked up happened rattling, I was upright given some more responsibilities since I was allowed to do transactions with clients that came in (this as well had to be begettere electronically). I could in addition count the money on those dreaded machines, and I was evenhandedly at ease because I always had a entrust to do that . thorium was the day I compliance out that Sanjin was in charge of cash dispenser machines, and he was ought to keep them praxisd of money. He would send an electronic mail to persons that could check the office of these machines with the computer, and they would say if there is a expect for a re gormandise.I was very delighted when I found out that we pass on to go and place the money in those machines, because I was kindle to follow out how it works. We first put the money in boxes that were make to be position in the machines. We went to those machines, locked the verge so cypher could come in, and replaced those boxes broad of money with the fatuous ones. It wasnt complex machine at all, inside of it there was a keyboard connatural to the one that you bay window see on the computer, and with the keyboard we could insert the follow of money that we reach put there in the computer memory. Friday was the day when I go on doing business with regular clients, and I snarl so natural in doing this, I c ould almost see myself doing this for the rest of my life. This job was very unpredictable and wide of action, and that is what attracted me.Third week 26.-30. MarchSince there was obviously my address to retrieve out more to the highest degree this job, because I can really see myself doing some of this work, Suzana treasured me to go to the sell orbit for twain remaining weeks. As I k brisk from before, banks deal a line of tangibility of their business, since all the go drive that problem. Banks clear-cut to recreate some of their services as products, so the people could see these tangible move, much(prenominal)(prenominal) are confidence control panels or cash machines. They excessively represent their acknowledgement loans as products, and I was sent to the sell sector to see how are character reference loans real sold. These assign can be divided into mortgage point of reference, cash/money citation, bilateral credit and so on During my work in Uni Credit I lead only been introduced to cash assign. This branch, its retail sector to be more precise, was atom into two parts in one part family bankers were employed, and in other part these bankers were called own(prenominal) bankers. The residuum was not actually in the number of the people who were operating with bankers, exactly in the income of the people. If someone had an income of 2000 KM or more, he would be appoint to the personal banker.If not, they would be assigned to family banker. at that place are four family bankers, and two personal bankers employed in that branch currently. I was given the freedom of choice to go where ever I pauperization, and to mark who ever I want while doing business. Monday was the day when I was introduced with the content of the attribute and with the way in which these bankers were communicating with people. I immediately saw that this part of work is a lot harder that all the others I catch seen so far, since these people had enormous quantity of work. They had to prepare the assign, to form a stage and a architectural plan of credit, to validate it, to send it to approval, and in the same time, they had to communicate and gain ground other people to buy ascribe. I didnt have much to do, since I was asked just to watch and be givenen them doing work. succeeding(a) day was a little crook more elicit. I had an hazard to see software designed for credits.This application was fine complex, but just like everything ground on computer, it had a possibility of correcting both possible mistakes. The thing is that this application had legion(predicate) steps and handle you read to fill in instal to make a credit social function. This map is a first appearance of credit, and the map is sent to the Board of Credit Risks, when name and addressed, and this Board then makes the decision whether to revere this credit or not, based on tuition from the map. In Wednesday I was getting some more information about credit. For the first time, Ive watched credit study from the start. When client came, he wanted to know if he can get a cash credit in 10,000 KM amount. start thing that had to be make was that the banker had to check if he had any other credits and de instants in other banks. Banker could mechanically see whether or not the client has some credits and debits in UniCredit bank from the database. Only way in which the banker could pose out about the full list of obligations of the client was to send an e-mail to substitution bank register, and to get this information from the people employed in Central bank.Then, when given this information, the employee could see if the client is in a possibility to get a loan. After this step, the banker needs some additional information, such as if the person needs a guarantor or not, his ID number, his credit card status etc. After this, the banker is fashioning credit map. I as well learn how to scan all the files ne cessary for the credit, how to separate them, and how to index those files. I was asked the same day when I have learned this to track this new see program, and to inform the IT deliver if I had any problems. Thursday was very interesting because I could speak to the clients now, since I already had some knowledge about credits. I was, of course, always mentored by other bankers, and I have tried to prove myself as much as possible. I have soon realized that it is not easy communicating with people on a passing(a) basis, since they sometimes dont have patience and accord of delays and possible mistakes.I have keep see all the credits, and then displace them to further editing. These credits were then sent to a segment that is called Credit administration, and then to Board of Credit Risks. attached day I have been granted with more opportunities of proving myself since they let me input client information and data in the computer. I was a little bit scared, since I knew ho w big responsibility this was and how one wrong detent can decelerate things down, but I did just fine. It was the end of the month, and all of the credits were ought to be send in coiffure to be approved, so everybody was pretty nervous. I had a lot of obligations and tasks, since they all compulsory military service to examine up and to finish their business. I continued with scanning the files, and with move them to Credit administration. Deadline and its regulate could be seen on these employees, and I felt a need to help them as much as I could. stern week 2.-6. AprilMy last(a) week of the practice started at the same place as the third one. First day of this week was regular one, since I continued doing my job with the credits. I was using up more time with personal bankers, who were doing the business with the clients who had income of 2000 KM or more. They, of course, had a little number of clients, but these clients were very easy and they were bringing more mon ey to the bank, so the bankers that are in contact with these clients need to have a good colloquy skills. Tuesday was the day when I was assigned with the most boring job Ive through there. I had to go to the archive and find some old credits and database. This wasnt the thing I was hoping to do, but I realized that this is also the way in which I can contribute. Ive looked through these old files, and I had opportunity to analyze old and new way of making credit maps. Next day, when I came, I was told that I have already done on every job they have planned me to work on, so I had a full freedom of doing any(prenominal) I want.I have decided to stay in the retail sector that day, since it was the place in which I had the best connection and conversation with the people, and it was the most propellant place. I have also been asked to help with the cash dispenser machines, and I did that again. I have given my business relationship to the IT sector regarding the scanning softwa re, and they were pretty satisfied with my results. In Thursday I have decided to go back to the cashier, since I have enjoyed there very much. I counted the money again, and got the opportunity to see all the foreign currencies, like Canadian dollar, Australian dollars, and others, which was great.Ive met a lot of interesting people that day, and since we finished with all legal persons, we could invite and do transactions for other people as well. My last day at work was 6th April. I was disappointed by this, since I had really liked outgo time here and learning new things. I croak the whole day in retail sector, and I was one time again looking at at credits and loans. At the end of the day, Ive gave my evaluation sheets to Suzana and asked her to fill it. I finished with all the best marks, and she told me I left a strong pestle on her. She also wished me to be her co-worker one day. I was very content about this, since I had a desire to satisfy all the expectations and to do my practice in a fine manner. beforehand leaving, Ive utter goodbyes to everyone and thanked them for their faith in me.